GM executives confirmed to Business Insider that humans are still staffing OnStar call centers to handle emergencies. General Motors GM says it's keeping humans in its OnStar call centers to help with emergencies. It comes as OnStar is getting a fresh makeover, complete with AI.
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October 21, 2026 at 7:57 PM
GM's OnStar gets an AI makeover — but humans will still answer when airbags deploy
Business Insider
Excerpt from Business Insider.
