If you ask Meta’s new AI agent to call a hairdresser’s salon, the person on the other end of the line might not be an AI. According to an exclusive report by Reuters on Tuesday, citing internal company postings, Meta has been testing a “human concierge” for Muse, with contractors taking over some of the […] This story continues at The Next Web
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September 23, 2026 at 8:06 AM
Meta is testing human callers behind its Muse AI agent, Reuters reports
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