Hong Kong does not lack institutions that speak the language of service and responsibility. What it lacks, too often, is a clear account of what difference they actually make. That is why the Hong Kong Jockey Club (HKJC) Charities Trust’s first impact report deserves attention. Publishing such a report may seem like routine institutional business. Up to a point, it is. But its publication opens up a bigger question, one Hong Kong has tended to skirt round: how should organisations with a public...