When artificial intelligence agents first arrived, they came with a tantalising promise: autonomous “digital workers” that would finally free humans from corporate drudgery. As businesses across Asia are discovering, however, the reality is quite the opposite – more work, new friction and a whole…
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Technology
October 18, 2026 at 2:00 PM
The AI promise was automation. The reality? Managing digital workers
SCMP Tech
Excerpt from SCMP Tech.