Companies race to switch households to ‘voice over internet protocol’ services by the end of January BT has been accused of “bullying” customers by temporarily cutting off their broadband to pressure them to upgrade to a digital landline, as providers race to switch households over before the…
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October 3, 2026 at 7:00 AM
BT accused of ‘bullying’ customers by pausing broadband in digital landline push
The Guardian Business
Excerpt from The Guardian Business.